Frequently Asked Questions
Everything you need to know about Nap Dresses, shipping, and more.
What is a Nap Dress?
The Nap Dress is our signature garment, designed to be soft, comfortable, and stylish enough to wear all day and night. It features our custom smocking and is available in a variety of seasonal fabrics and prints.
How do I find my correct size?
Most of our smocked products have a generous fit. We generally recommend sizing down if you are between sizes. Please refer to our detailed size guide on each product page for specific measurements.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that items marked as Final Sale cannot be returned or exchanged.
How should I care for my Hill House items?
To keep your garments in peak condition, we recommend machine washing cold on a gentle cycle and hanging to dry. For our more delicate fabrics like silk or lace, dry cleaning is recommended.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and duties are calculated at checkout based on your specific location and order value.
Can I change or cancel my order after it's placed?
Once an order is placed, it is sent immediately to our warehouse for processing. Therefore, we are unable to guarantee changes or cancellations, but please contact our support team as soon as possible to see if we can assist.